Buy With Confidence

We want this to work for you without the stress of losing money, and the MeowSpace Guarantee is designed with just that in mind.

30-day Full Product Price Refund

Change your mind? Decide you don’t need it after all? Return your MeowSpace® unused and with the protective sheeting still on the panels within 30 days of receiving it and we will refund the full product price to you. No questions asked!

1 Year Parts

If anything is not working and needs replacement within 1 year of receiving your MeowSpace, it’s covered! We don’t wait for you to send the part back either. We send it immediately. Once you get the new part, if we want the broken/non-working part back, you’ll receive a pre-paid shipping label with which to send it.

Free Ongoing Support

Challenges with set-up, use or training? Work directly with us any time to solve your issue. There’s no expiration for service. Call us toll-free at 1-855-MEOWSPACE (636-9772) and we will set up a schedule to work with you daily over the phone, email, or video chat to help you succeed.

Extenuating Circumstances

Maybe circumstances beyond your control have made it impossible to start using your MeowSpace® immediately upon receiving it. Let us know, and we will extend your guarantee. Our main goal is your success, so we are going to make this as easy and risk-free as possible.

Most cats learn easily and within days to use their MeowSpace. On occasion, it takes longer, or a kitty needs special “tricks of the trade” attention to be successful.

DON’T WAIT!!!

Our many MeowSpace owners have provided countless tips for helping your pet use the MeowSpace successfully. The MeowSpace^® is such a powerful tool for managing food and litter problems that we want to do all we can to help you succeed. We offer free ongoing support through email, toll-free phone, and even video chat, for as long as you need. Please call us and allow us to walk you through training & learning difficulties for as long as it takes.

DAMAGE POLICY

Your MeowSpace^® comprises several separate parts that you easily assemble without tools. It comes to you with the door installed in the front panel. If you receive a MeowSpace^® with any part damaged or not working properly, we will immediately send a replacement of the damaged part free of charge.

If your MeowSpace^® enclosure becomes damaged after the warranty period, we will replace the damaged part(s) for the cost of the part plus shipping.

Your complete satisfaction with MeowSpace^® is our goal!