FAQs

 Frequently Asked Questions

The following questions about the MeowSpace® have been posed by readers and customers. If you do not see your question here, please contact us.

What is the MeowSpace® made of?
The MeowSpace® enclosure is made from fully washable, clear, durable high-quality polymer plastic. It comes ready to assemble without the need for tools or adhesives. Depending upon the system you order, a Multi-Magnetic locking pet door, Radio Frequency RFID locking pet door, OR a Microchip System locking pet door (needing no collar, but requiring your pet to be microchipped) is pre-installed into the front panel for immediate use. The MeowSpace® is lightweight for easy cleaning and moving, though we suggest putting it in one place and leaving it there unless moving it is necessary. Cats like routine, and they like to know where their food or litter box is

How big is the MeowSpace®?
Each MeowSpace® is 30″ long, 16″ wide, 16″ tall.

How long should it take to train my cat to use the MeowSpace®?
Each situation is different, and a lot will depend upon your commitment. Some cats pick it up in an instant, and some take several weeks. Usually, once you make a firm decision to work consistently with your pet, success happens within a week. It is vitally important for you to make use of our personal services before giving up. We have discovered numerous tricks and ideas that work when nothing else has. Call us. Also read the following posts and blogs: About TrainingAggressive Pets, and How One Woman Succeeded. Be patient and trust the process. It will be well worth it to you to take the time and figure out what will work. And when your pet “gets it,” they don’t forget it!

Is the door opening going to be big enough for my large cat?
All of the  doors are made to accommodate large cats and small dogs. Even cats with a lot of bulk can get through. Cats have a way of fitting themselves through amazingly small openings. Their skeletal system allows them to be quite flexible. They have no rigid collarbone like we humans, so they have much greater range of movement in their shoulders. In addition, the vertebrae (segments) in their backbones can twist and turn in ways that human vertebrae cannot. They’re built to sneak into mighty small places, and if you have a cat, you know how true that is!

Why is the MeowSpace® clear?
Our first prototypes were not clear. In fact, they were wood. But plastic does not retain odors, and we found that using clear plastic had several advantages, both aesthetic and utilitarian. For one thing, it’s attractive, and can easily be placed in a living room and not look bad. Being clear, it goes with any color scheme. Also, we found that cats enjoy being able to see their food or litter box. They’ll walk by, look at it, and walk on. They also enjoy being able to see outside from within the MeowSpace®. Our cat will often go in to eat, then just sit there or lay down and watch the activity from inside. It’s also a way for them to have privacy without feeling like they have to be away from us. This works especially well for pets who are bullied by other pets. Some people place a blanket inside along with the food bowl.

What are the rectangular panels on each side of the door?
The Bully Barrier™ panels are very important to the success of the MeowSpace®. They are there to allow your MeowSpace® pet to enter and exit the MeowSpace® without allowing other animals to push their way in during the entering/exiting process. When you receive your MeowSpace®, you will find 4 small plastic square bumpers in the bag with the access tag. Once you set up your MeowSpace®, situate the Bully Barriers™ so that they are just wide enough to allow your MeowSpace® pet through them. Stick one bumper on the base panel on each side of each Bully Barrier™ panel to hold the panel in place. The bumpers come off relatively easy if you decide to change the width of the Bully Barrier™ panels.

The Collar Magnet doesn’t hang well, gets stuck at the top of the neck, or doesn’t work well.
If the collar magnet is not hanging comfortably downward or seems to not be working, the best thing to do is to first put the collar magnet on a small key ring, then slide the key ring onto the collar. This should take care of most problems. If it still doesn’t work, contact us! There may be a defect in the door.

My cat hates wearing a collar. How can I train her do wear one?
You can choose the Microchip System MeowSpace®, which doesn’t require a collar. Or, there are several ways to train your cat to use a collar, and the internet is full of answers. Here is one way from eHow:

Start with a properly-sized collar. Measure your cat’s neck so you know what size collar to purchase. Buy one with a bit of extra room in case your cat grows or gains weight.

Choose an expandable or breakaway collar.

Choose a calm time for your cat’s first introduction to the collar.

Put the collar on and leave it on, even if your cat resists. Remember, the collar is a foreign object so it’s natural for the cat to try to remove it at first. Most cats will struggle for a while, then give up when they realize that resistance is futile. However, if your cat really panics as opposed to normal resistance, you may need to remove the collar and introduce it in short sessions.

Be prepared for a power struggle. In the first few weeks, you may discover that your cat has become a Houdini and is managing to slip the collar. Whenever this happens, simply find the collar and put it on again. Once your cat realizes that getting it off is not effective in the long run, it will give up.

My cat comes out with no problem, but won’t go in (or goes in but won’t come out).
It sometimes appears as if your cat simply refuses to push the door flap of the MeowSpace® open on his own. What is actually happening is that your cat simply doesn’t realize yet that he can do it by himself. Sometimes he thinks he can do it going one way, but not the other. There are several things you can do to help your cat with this kind of situation. First, how long have you been working with your cat? You may have to continue to help your cat for several weeks. Time makes a huge difference for some. Try opening the door for your cat, and just as they have their front paws through the door, gently lower the door so they can feel it on their head, while also gently nudging them from behind so they will not back out. They may have to experience this many times before they realize they can actually enter the MeowSpace® themselves. Also, using something inside the MeowSpace® that entices them inside often gets their attention off the idea that they can’t enter, and once they take the first step inside, the belief that they can’t do it disappears. Call us for ideas 503-451-0862, and don’t give up!

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